Yanco Ship Supply

Privacy Policy

Effective Date: 20/03/2025
Last Updated: 18/04/2025

This Privacy Policy explains how Yanco Ship Supply collects, uses, stores, and protects personal data. We are committed to respecting your privacy and handling your information in accordance with the General Data Protection Regulation (GDPR) and Belgian privacy laws.

1. Who We Are

Yanco Ship Supply is a Belgian-based business providing non-food ship supplies, such as tools, PPE, safety items, and cleaning materials, to vessels in harbor areas.

Contact Details:
Yanco Ship Supply
Kalmthoutsesteenweg 44/1
Email: contact@yancoshipsupply.com
Phone: +32 495 10 41 54

We are the data controller for all personal data collected through our website or in the course of our business operations.

2. What Data We Collect

We may collect and process the following types of personal data:

When you visit our website:

  • IP address and browser type
  • Device type and operating system
  • Pages visited and time spent (via analytics tools)

When you fill in forms or contact us:

  • Full name
  • Company name
  • Phone number
  • Email address
  • Order details or questions
  • Communication preferences

When you subscribe to our newsletter:

  • Name
  • Email address
  • Consent to receive marketing emails

3. How We Use Your Data

We use your data for the following purposes:

To process and deliver your requests or orders:

  • Responding to inquiries or orders
  • Coordinating deliveries
  • Managing invoices and documentation
  • Internal record-keeping

To improve our services and website:

  • Understanding how visitors use our website
  • Fixing technical issues and improving performance
  • Analyzing trends with anonymous data

To send marketing communications (with consent):

  • Email updates about our services, offers, or company news
  • Newsletters relevant to the ship supply industry
  • You can unsubscribe at any time

For legal and safety purposes:

  • Complying with laws and tax requirements
  • Preventing fraud or misuse of our systems

4. Legal Basis for Processing

We collect and use personal data only when we have a valid legal reason. These include:

  • Consent (e.g. newsletter subscription, cookie usage)
  • Contract (e.g. responding to your order or request)
  • Legitimate interest (e.g. website analytics, internal operations)
  • Legal obligation (e.g. tax compliance)

5. How Long We Keep Your Data

We retain personal data only as long as necessary for the purposes stated in this policy:

  • Contact form submissions: up to 1 year
  • Newsletter data: until you unsubscribe
  • Order and invoicing records: up to 7 years (for legal compliance)
  • Website analytics: up to 14 months

6. Cookies

We use cookies to enhance your browsing experience and analyze website traffic.

Types of cookies we use include:

  • Essential cookies for basic website functions
  • Analytics cookies (e.g. Google Analytics) to understand visitor behavior
  • Marketing cookies, if you give us permission

You will see a cookie banner when you visit our site for the first time. You can accept, reject, or customize your cookie preferences. You can also change your settings at any time via your browser.

See our Cookie Policy for more information.

7. Sharing Your Data

We do not sell your data. We only share it with trusted service providers when necessary to operate our business effectively, including:

  • Email and newsletter platforms (e.g. Mailchimp, Brevo)
  • Website analytics tools (e.g. Google Analytics)
  • IT and web hosting providers
  • Logistics partners to fulfill delivery requests
  • Accounting software or platforms used to process invoices

All partners are required to follow GDPR regulations and handle your data securely.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct any inaccurate or outdated information
  • Request deletion of your data
  • Restrict how your data is used
  • Receive your data in a portable format
  • Object to direct marketing
  • Withdraw consent at any time

To exercise your rights, contact us at contact@yancoshipsupply.com. You also have the right to file a complaint with the Belgian Data Protection Authority at www.gegevensbeschermingsautoriteit.be.

9. How We Protect Your Data

We take appropriate technical and organizational steps to protect your data, including:

  • SSL encryption on our website
  • Secure server and hosting environments
  • Access controls and staff awareness
  • Regular backups and monitoring

We ensure that only authorized personnel have access to your data and that it is stored securely.

10. Links to Other Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated on this page. We encourage you to check back periodically.

Current version effective as of: [Insert Date]

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Yanco Ship Supply
Kalmthoutsesteenweg 44/1
Email: contact@yancoshipsupply.com
Phone: +32 495 10 41 54